FAQ
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What makes NB Collection's quality different from other brands?
We prioritize "Excellence in Every Thread." Every piece is crafted using premium-grade fabrics and undergoes rigorous quality checks to ensure you receive a product that combines luxury, comfort, and durability.
Do you offer custom sizing or bespoke designs?
Yes, we offer customization for selected collections. If you require a specific size or a minor design adjustment, please contact our support team, and we will do our best to tailor the outfit to your needs.
How long does delivery take?
Standard domestic orders are typically delivered within 3 to 5 business days. International shipping may take 7 to 12 business days depending on your location. All orders include a tracking ID for your convenience.
What is your Return and Exchange policy?
Your satisfaction is our priority. If you receive a defective item or have sizing issues, you can request an exchange or return within 7 days of delivery, provided the item is in its original condition.
How should I care for my NB Collection apparel?
To maintain the premium texture and intricate embroidery of our outfits, we recommend "Dry Clean Only." Avoid harsh chemicals and direct sunlight to preserve the fabric's richness for years to come.
Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery (COD) services across Pakistan to ensure a secure and worry-free shopping experience. We also accept all major Credit/Debit cards and online bank transfers.
How can I track my order?
Once your order is dispatched, you will receive a confirmation via email and SMS containing a tracking link. You can also monitor your package's status through the "Track My Order" section on our website.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly, Our team is eager to assist you.